Have questions about our therapy services? Below are some frequently asked questions and answers to better help you prepare for your next sesson. If you still have questions, please give us a call at 850-520-3321.
What kinds of therapy do you offer?
We offer mental health care to men and women ages 10 and older. We cater to those looking for healing from healing from psychotherapy including trauma processing, assistance with common mental health struggles such as anxiety, depression, life transitions, and a variety of other diagnoses.
How does online therapy work?
The Therapy Room utilizes a HIPAA compliant platform called Simple Practice which offers unique links for each appointment to ensure all client information is safe. Prior to each appointment, clients will sign on from the comfort of their own home. Once the appointment is over and you log off, the link will become inactive. A new link will be sent prior to your next appointment.
Each session is just like a traditional in-office setting, but you can skip the travel time and traffic! You can miss less time at work or less time with family and still make your mental health a priority.
The benefit of tele-therapy is that you are no longer tied to finding a qualified therapist in your area. Our therapists are all licensed in Florida, so we are currently accepting clients from all over the state.
Do you offer in-office appointments?
Yes! We offer limited in-office appointments at our office located inside Lotus Healthcare and Aesthetics at 340 W. 23rd Street in Panama City.
Do you have a cancellation policy?
We understand life happens sometimes! If you need to reschedule or cancel, please reach out as soon as possible. All appointments cancelled within 24 hours are charged a $75 cancellation fee to the card on file.
Do you take insurance?
We are in-network providers with Cigna, Magellan, Tricare, Aetna, AvMed, Blue Cross Blue Shield, Optum and United Health networks currently. Otherwise, all costs are self-pay. Please note: if you have insurance, while we go to significant lengths to ensure our estimates are as accurate as possible, please be aware that everything is an estimate until the claim has been finalized. Our patients are responsible for knowing health benefits covered by their insurance plan. All copays are due at the time of service and are collected through the credit card required on file at the time of intake.